Morum House Medical Centre aims to provide high quality health care in a responsive, supportive, courteous and resourceful manner.
- Provide a service which puts patient welfare first.
- Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients.
- Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team.
- Nurture a culture which is innovative, forward looking and adaptable.
- Take into account the evidence provided by scientific and medical research in our treatment.
Providing our patients with a high standard of care for the benefit of each patient’s health and wellbeing using a holistic approach to healthcare and patient education.
- Conveying compassion in word and action.
- Assessing and responding to needs.
- Providing an appropriate range of services.
- Maintaining a health promoting environment.
- Showing courtesy.
- Seeking to understand.
- Treating all fairly.
- Valuing each person as a unique individual.
- Being especially supportive to the vulnerable.
Working as a team
- Relating well within the team.
- Valuing the contribution of each team member.
- Building a mutually supportive environment.
- Co-operating with other teams.
- Encouraging responsible involvement by our patients.
- Speaking and acting truthfully.
- Being accountable for our actions.
Learning and improving
- Adapting to change.
- Building on achievements.
- Developing our services.
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