Mission Statement




Morum House Medical Centre aims to provide high quality health care in a responsive, supportive, courteous and resourceful manner.

We will:

  • Provide a service which puts patient welfare first.
  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients.
  • Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team.
  • Nurture a culture which is innovative, forward looking and adaptable.
  • Take into account the evidence provided by scientific and medical research in our treatment.


Providing our patients with a high standard of care for the benefit of each patient’s health and wellbeing using a holistic approach to healthcare and patient education.

  • Conveying compassion in word and action.
  • Assessing and responding to needs.
  • Providing an appropriate range of services.
  • Maintaining a health promoting environment.

Respecting all

  • Showing courtesy.
  • Seeking to understand.
  • Treating all fairly.
  • Valuing each person as a unique individual.
  • Being especially supportive to the vulnerable.

Working as a team

  • Relating well within the team.
  • Valuing the contribution of each team member.
  • Building a mutually supportive environment.
  • Co-operating with other teams.
  • Encouraging responsible involvement by our patients.


  • Speaking and acting truthfully.
  • Being accountable for our actions.

Learning and improving

  • Adapting to change.
  • Building on achievements.
  • Developing our services.